Consumer Financial Services Professional Apprentice - Birmingham

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Please note, this site is only for external candidate applications. If you currently work for Lloyds Banking Group please apply via the internal career site.

Please note:  In order to complete an apprenticeship there needs to be a significant learning need.  You need to consider your previous qualifications or significant relevant work experience which may mean you cannot proceed with this application.

End Date
Tuesday 01 December 2026
We support flexible working – click here for more information on flexible working options

Flexible Working Options
Hybrid Working
Job Description Summary
Prior to submitting your application, please visit our early careers website to find out more about the programmes we offer and the recruitment journey: www.lloydsbankinggrouptalent.com.

Our apprenticeship programmes may close early if we receive a high number of applications, so it’s best to apply as soon as you can.

If you have any questions, please do contact the team at lloydsbankinggroup@cappfinity.com

Job Description
Duration: 3 years
Salary : £27,400
Location : Birmingham
Start : September 2027
Qualification : Degree level apprenticeship with a professional qualification from the Chartered Banker Institute

Come in. Show us what you’re made of 
At Lloyds Banking Group, we help businesses of every shape and size grow, thrive and prosper. From green finance to commercial lending, we’re supporting the UK economy at every level.

As a Consumer Financial Services Professional Apprentice, you’ll build client relationships, learn how banking really works, and earn industry-recognised qualifications - all while getting paid.

Three years. Endless possibilities.
This apprenticeship gives you the chance to study while gaining experience across different banking roles.

You’ll cover topics like:
The external environment and sustainability
Legal & regulatory frameworks
Customer and client relationship management
Digital tools and data systems

The work you could be doing spans a wide range of exciting areas within banking. Depending on the team you join, you might be managing portfolios of banking clients, supporting strategic planning and system migrations, or exploring innovative product areas such as sustainable finance or market risk.

Your skills toolkit
You’ll master:

Banking and financial services fundamentals
Relationship management
Risk and regulatory knowledge
Data analysis and reporting

Support in your corner
Blended learning: classroom + on-the-job training
Time for your development
A mentor, a manager and a buddy who’ve been there before
A network of colleagues who’ll cheer you on (and help you grow)

Your future. Fully funded
By the end of the programme, you’ll have your salary and qualifications fully covered, including a fully funded level 6 Consumer Financial Services Professional apprenticeship. You’ll develop diverse banking exposure, and adaptable skills that can take you anywhere in the financial services industry

Requirements
What you need to apply
You’ll need to be at least 18 years old on 1st September 2027
GCSEs grades 4-9 in both English & Maths (achieved)
You’ll need a minimum of 96 UCAS points (these grades can be predicted, but any offer made to you will be conditional upon successful achievement of these qualifications)

These grades can be predicted, but any offer made to you will be conditional upon successful achievement of these qualifications

Important information 
An additional requirement for the apprenticeship position is that you must currently possess a valid Right to Work in the UK. Your visa end date must extend beyond the duration of the apprenticeship programme, which will last up to three years.

Due to Home Office requirements regarding Skilled Workers, we’re unable to accept applications for visa sponsorship for our apprenticeship roles as the proposed salary for the role does not meet the minimum threshold – if this situation applies to you, please consider looking for other vacancies which may be more suitable.

Location
This apprenticeship is based in Birmingham, and you will be expected to work from your main office location throughout the programme. While our hybrid working policy requires office attendance at least two days per week (40% for full-time colleagues), apprentices are expected to be in the office most days during the initial settling-in period.

If your commute exceeds 1.5 hours, we strongly recommend relocating closer to the office to ensure consistent attendance in line with contractual and hybrid working expectations.

About working for us 
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

Salary   
You will join us on a fixed apprenticeship salary. Upon successful completion of the apprenticeship, you will be re-graded, with your pay range consistent with the job family for your business area.

We also offer a wide-ranging benefits package, which includes:   
A generous pension contribution of up to 15%  
An annual performance-related bonus  
Share schemes including free shares  
Benefits you can adapt to your lifestyle, such as discounted shopping  
22 days’ holiday, with bank holidays on top  
A range of wellbeing initiatives and generous parental leave policies

The closing date to apply for this opportunity is 1st December.

Our roles generate a lot of interest, and occasionally we need to close applications earlier than originally advertised. If you think working with us could be right for you, please apply now and see where an apprenticeship with us can take you!

If you have any queries regarding the recruitment process, please email lloydsbankinggroup@cappfinity.com  and a member of our team will be happy to help and will reply within 3 working days (Monday – Friday).

What happens next? 
Submit your application → Complete the online assessments → If successful, attend the Assessment Centre in February → Receive your outcome.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

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