Sr. Manager, Membership Operations

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What the firm says Newlab is recruiting a Membership Operations Manager to help operationalize and manage Newlab’s physical presence in New Orleans, beginning with a beta facility (a short-term 12–24 month space) and transitioning to the full-scale, permanent Newlab New Orleans facility. This role blends facilities management, technical infrastructure operations, and community experience. The Membership Operations Manager will ensure that the Newlab New Orleans space, its  equipment, vendors, and community, runs seamlessly, while maintaining Newlab’s high standards for functionality, safety, and member experience. This role will be based out of Newlab New Orleans and reports to the Chief Product Officer. RESPONSIBILITIES  Facility & Technical Infrastructure Management Oversee day-to-day operations of Newlab’s beta space and future permanent facility, ensuring safe, efficient, and reliable functionality of all systems Lead and manage the teams responsible for maintenance and operation of specialized technical areas, including wet labs, light manufacturing, prototyping, and fabrication spaces Develop and implement location-specific standard operating procedures (SOPs) for equipment usage, safety compliance, and maintenance Manage team and systems for asset and consumable inventories and track utilization across labs, shops, and pilot areas Support construction and commissioning of the permanent facility, working closely with internal teams, architects, and contractors Startup & Community Operations Management Act as the primary operational on-the-ground point of contact for Newlab New Orleans member issues, including those that are using lab and build-out infrastructure at the Newlab facilities Lead and manage the community manager & associates for e

公司表示，Newlab正在招聘一名会员运营经理，以帮助运营和管理Newlab在新奥尔良的实体存在，初期为一个测试设施（一个为期12至24个月的短期空间），随后过渡到全面、永久的Newlab New Orleans设施。该职位融合了设施管理、技术基础设施运营和社区体验。会员运营经理将确保Newlab New Orleans空间、其设备、供应商和社区无缝运行，同时保持Newlab在功能性、安全性和会员体验方面的高标准。该职位将驻Newlab New Orleans，并向首席产品官汇报。职责：设施与技术基础设施管理：监督Newlab测试空间和未来永久设施的日常运营，确保所有系统安全、高效和可靠地运行；领导和管理负责专业技区域维护和运营的团队，包括湿实验室、轻型制造、原型制作和制造空间；制定和实施针对具体地点的设备使用、安全合规和维护的标准操作程序（SOP）；管理资产和消耗品库存的团队和系统，并跟踪实验室、车间和试点区域的使用情况；支持永久设施的建设 and 调试，与内部团队、建筑师和承包商密切合作。初创与社区运营管理：作为Newlab New Orleans会员问题的主要现场运营联系人，包括那些使用Newlab设施实验室和扩建基础设施的会员；领导和管理社区经理及助理，以

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