Guest Experience Coordinator

About STATION Austin STATION Austin is the center of gravity for entrepreneurs in Texas, the number one startup state in the U.S. Hundreds of thousands of entrepreneurs, programmers, and designers gather day and night, in-person and online for meetups, classes, and coworking. With boots on the ground in Austin, Dallas, Houston and San Antonio, we meet the best entrepreneurs in Texas and introduce them to their first investors, employees, mentors, and customers. According to Pitchbook, STATION Austin has been the most active investor in Texas since 2010. Requirements What you will do… Greet every visitor promptly with a smile. Using STATION Austin platform tools and online directory, help guests find the member or event or contact they are here for. Escort guests up the elevator to make sure they quickly get to the right place. Give the STATION Austin elevator pitch ;-) Answer basic questions they have about STATION Austin,membership,sponsorship, and investment opportunities. Assist with mail duties when needed. Advocate for member and visitor engagement by suggesting other people or events at STATION Austin that they might be interested in. Ask for their business card or contact information to follow up. Assist guests with making purchases from the gift shop. Assist the Workplace Team and Gift shop with miscellaneous stocking and data entry tasks. Provide backup to other Properties roles if needed during periods of short staffing, etc. You'll know you're successful if.... Guests feel a sense of urgency from you to help them get to where they need to go quickly. You are knowledgeable about STATION Austin and can quickly help guests find the information they are looking for. Every day you make an introduction from a guest to another member they didn’t come here looking fo

关于STATION Austin STATION Austin是德克萨斯州企业家的重心，德克萨斯州是美国排名第一的创业州。成千上万的企业家、程序员和设计师日夜聚集在一起，无论是线下还是线上，参加聚会、课程和共享办公。凭借在奥斯汀、达拉斯、休斯顿和圣安东尼奥的实地团队，我们结识德克萨斯州最优秀的企业家，并将他们介绍给他们的第一批投资者、员工、导师和客户。根据Pitchbook的数据，自2010年以来，STATION Austin一直是德克萨斯州最活跃的投资者。 要求 你将做什么…… 热情微笑地及时迎接每一位访客。 使用STATION Austin平台工具和在线目录，帮助访客找到他们要找的会员、活动或联系人。 陪同访客乘坐电梯上楼，确保他们快速到达正确的地点。 介绍STATION Austin的电梯演讲 ;-) 回答他们关于STATION Austin、会员资格、赞助和投资机会的基本问题。 在需要时协助处理邮件事务。 通过推荐STATION Austin其他他们可能感兴趣的人或活动，促进会员和访客的参与。 索取他们的名片或联系信息以便后续跟进。 协助访客从礼品店购买商品。 协助Workplace团队和礼品店处理各种补货和数据录入任务。 在人员不足等时期，根据需要为其他Properties岗位提供支援。 如果以下情况发生，你就知道自己是成功的…… 访客能感受到你帮助他们快速到达目的地的紧迫感。 你了解STATION Austin，能够快速帮助访客找到他们正在寻找的信息。 每天你都会将一位访客介绍给另一位他们本来没打算来找的会员。

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