Business Development Intern (m/f/d) - Mandatory Internship

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The Happy Customers is a Berlin-based startup helping German and European businesses improve their customer experience through AI-enhanced multilingual customer support teams. We provide professional customer support via email, chat and phone in more than 45+ European languages, working with e-commerce brands, Travel, Fintech, online retailers and service companies across Europe. We are a small team, which means you will work directly with the founder and see how a young company builds its client base from the ground up. Tasks As a Business Development Intern, you will support our client acquisition across European markets. Your responsibilities will include: Researching and identifying potential clients in e-commerce, Travel, Fintech and related sectors Building and maintaining prospect lists using LinkedIn Sales Navigator and similar tools Drafting and personalising outreach messages for email and LinkedIn campaigns Qualifying leads against our ideal customer profile Supporting the preparation of proposals, pitch decks and client presentations Maintaining CRM records and tracking outreach performance Researching European markets, competitors and pricing Supporting content activities, drafting posts and newsletters, building a content calendar, and scheduling publication on our company channels Supporting our talent pool, maintaining candidate records, organising language and skill data, and helping coordinate screening calls Joining client calls, taking notes, and gradually taking on more responsibility Throughout the internship you will have weekly one-to-ones with the founder and follow a structured learning plan covering sales, marketing, recruitment and operations. Requirements Currently enrolled in a Bachelor's or Master's programme (Business, Marketing, International Management, Communications or similar) This internship must be a mandatory part of your study programme, you will need to provide written confirmation from your university, including the required duration Available for 3–6 months (we strongly prefer 6 months) Based in Germany for the duration of the internship Strong written and spoken English; German is a significant advantage Interest in sales, business development or startups Comfortable with research and structured, self-directed work Familiarity with LinkedIn, Excel or Google Sheets Reliable internet connection and a suitable home working setup No prior sales experience required. We care more about curiosity and initiative than about your CV. Benefits Direct mentorship from the founder, with weekly one-to-ones Hands-on experience across the full client acquisition cycle, from research to proposal Exposure to professional sales tools including LinkedIn Sales Navigator, CRM and outreach platforms A structured learning plan covering sales, marketing, recruitment and operations Flexible working hours around your study commitments • Fully remote within Germany A detailed reference letter (Praktikumszeugnis) on completion Strong possibility of continuing as a working student or in a paid role, subject to performance Please note: This is an unpaid position, offered exclusively as a mandatory internship (Pflichtpraktikum) forming a required part of your degree. We can only consider candidates whose university confirms the internship is compulsory. As part of our process, shortlisted candidates complete a short practical assignment (2–3 hours) before the interview. The Happy Customers is an equal opportunity employer. We welcome applications from all qualified candidates regardless of gender, gender identity, age, ethnic or national origin, religion or belief, disability, sexual orientation, marital or family status. Originally posted on Himalayas

The Happy Customers 是一家总部位于柏林的初创公司，通过 AI 增强的多语言客户支持团队，帮助德国和欧洲企业改善客户体验。我们通过电子邮件、聊天和电话，以 45 种以上欧洲语言提供专业客户支持，服务对象包括欧洲各地的电商品牌、Travel、Fintech、在线零售商和服务公司。我们是一个小团队，这意味着你将直接与创始人共事，并亲眼见证一家年轻公司如何从零开始建立客户群。任务 作为业务发展实习生，你将支持我们在欧洲市场的客户获取工作。你的职责包括：研究和识别电商、Travel、Fintech 及相关行业的潜在客户使用 LinkedIn Sales Navigator 及类似工具建立和维护潜在客户名单为电子邮件和 LinkedIn 活动起草并个性化外联信息根据我们的理想客户画像筛选潜在客户支持准备提案、推介 deck 和客户演示维护 CRM 记录并跟踪外联绩效研究欧洲市场、竞争对手和定价支持内容活动，起草帖子和新闻通讯，建立内容日历，并在公司渠道上安排发布支持我们的人才库，维护候选人记录，整理语言和技能数据，并帮助协调筛选电话参加客户电话，做记录，并逐步承担更多责任在整个实习期间，你将每周与创始人进行一对一沟通，并遵循涵盖销售、营销、招聘和运营的结构化学习计划。要求目前正在攻读学士或硕士学位项目（商业、市场营销、国际管理、传播或类似专业）该实习必须是你学习项目的必修部分，你需要提供大学的书面确认，包括所需时长可实习 3–6 个月（我们强烈偏好 6 个月）实习期间居住在德国优秀的英语书面和口语能力；德语是显著优势对销售、业务发展或初创公司感兴趣能够胜任研究以及结构化、自主导向的工作熟悉 LinkedIn、Excel 或 Google Sheets可靠的网络连接和合适的居家办公环境无需先前销售经验。相比你的简历，我们更看重好奇心和主动性。福利创始人直接指导，每周一对一沟通覆盖完整客户获取周期的一手经验，从研究到提案接触专业销售工具，包括 LinkedIn Sales Navigator、CRM 和外联平台涵盖销售、营销、招聘和运营的结构化学习计划围绕你的学业安排灵活工作时间• 在德国境内完全远程实习完成后提供详细推荐信（Praktikumszeugnis）根据表现，有很大可能继续作为 working student 或担任带薪职位请注意：这是一个无薪职位，仅作为必修实习（Pflichtpraktikum）提供，是你学位的要求部分。我们只能考虑其大学确认该实习为必修的候选人。作为流程的一部分，入围候选人将在面试前完成一项简短实践任务（2–3 小时）。The Happy Customers 是平等机会雇主。我们欢迎所有合格候选人申请，不论性别、性别认同、年龄、族裔或国籍、宗教或信仰、残疾、性取向、婚姻或家庭状况。最初发布于 Himalayas

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