Customer Solutions Engineer – Payments

免费注册后解锁"你的匹配分 vs 高分画像"与个人技能缺口。

About Zuora At Zuora , we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. The Opportunity As a Customer Solutions Engineer – Payments, you will partner closely with Account Executives to help customers modernize their payment strategies. You’ll engage with technical and business stakeholders to understand their payment architecture, identify opportunities for improvement, and demonstrate how Zuora can help optimize payment performance while reducing complexity. This is a highly consultative role requiring deep expertise in enterprise payments and the ability to connect technical capabilities to measurable business outcomes. Serve as Zuora ’s payments subject matter expert throughout the sales cycle. Partner with Account Executives to identify and develop opportunities within existing and prospective enterprise customers. Lead discovery sessions focused on payment architecture, gateway strategy, authorization performance, global expansion, and operational efficiency. Design solution architectures that support flexible payment ecosystems across multiple payment providers, gateways, processors, and payment methods. Deliver compelling technical presentations, demonstrations, workshops, and architecture reviews tailored to executive, business, and technical audiences. Advise customers on best practices for payment orchestration, intelligent routing, payment optimization, tokenization, payment resilience, and global payment acceptance. Collaborate with Product Management, Product Marketing, Partnerships, and Engineering to represent customer requirements and influence future product capabilities. Develop reusable solution assets, reference architectures, and technical enablement materials to scale payments expertise across the organization. Support strategic RFPs, proof-of-concepts, and complex enterprise evaluations. About You Required Qualifications 5+ years of experience in Solutions Engineering, Sales Engineering, Solution Consulting, or Solutions Architecture supporting enterprise software. Deep domain expertise in enterprise payments gained through experience with a Payment Service Provider (PSP), payment gateway, payment orchestration platform, payment processor, or related payments technology company. Strong understanding of payment ecosystems, including PSPs, gateways, acquirers, processors, card networks, payment rails, embedded payments, digital wallets, and alternative payment methods at global scale. Experience designing and discussing complex payment architectures for enterprise high volume B2C / B2SMB customers. Knowledge of payment optimization strategies, including intelligent routing, authorization optimization, tokenization, payment recovery, and payment resilience. Familiarity with REST APIs, webhooks, and modern integration patterns. Outstanding presentation, communication, and customer-facing consulting skills. Ability to translate complex technical concepts into clear business value for executive audiences. Preferred Qualifications Experience supporting global enterprise customers across multiple industries. Knowledge of subscription business models and recurring billing. Experience integrating payments with billing, ERP, CRM, or commerce platforms. Familiarity with PCI DSS, PSD2/SCA, and global payment regulations. Experience working with SaaS platforms and cloud-based enterprise applications. About the Team You’ll play a key role in shaping how enterprise businesses modernize their payment infrastructure while working alongside industry-leadi

关于 Zuora 在 Zuora，我们帮助企业更智能地增长、更快速地适应变化。我们的平台为现代商业模式提供动力——从订阅制和基于用量的定价，到 AI 驱动和基于成果的产品服务——帮助企业推出新产品、自动化复杂计费，并释放可预测的经常性收入。十多年来，我们一直引领订阅经济。如今，我们再次进化，正在构建从报价到收款的终极平台，帮助企业通过可适应、AI 就绪的基础架构实现产品和服务变现。 机会 作为客户解决方案工程师 – 支付，您将与客户经理紧密合作，帮助客户实现支付策略现代化。您将与技术和业务利益相关者互动，了解其支付架构，识别改进机会，并展示 Zuora 如何帮助优化支付性能，同时降低复杂性。这是一个高度咨询型的角色，需要深厚的企业支付专业知识，以及将技术能力与可衡量业务成果相连接的能力。 在整个销售周期中担任 Zuora 的支付主题专家。 与客户经理合作，识别并拓展现有和潜在企业客户中的机会。 主导聚焦支付架构、网关策略、授权性能、全球扩张和运营效率的探索会议。 设计支持跨多个支付提供商、网关、处理商和支付方式的灵活支付生态系统的解决方案架构。 面向高管、业务和技术受众，交付有说服力的技术演示、产品展示、研讨会和架构评审。 就支付编排、智能路由、支付优化、令牌化、支付韧性和全球支付受理的最佳实践向客户提供建议。 与产品管理、产品营销、合作伙伴关系和工程团队协作，代表客户需求并影响未来产品能力。 开发可复用的解决方案资产、参考架构和技术赋能材料，以在组织内扩展支付专业知识。 支持战略性 RFP、概念验证和复杂的企业评估。 关于您 必备资格 5 年以上支持企业软件的解决方案工程、销售工程、解决方案咨询或解决方案架构经验。 通过支付服务提供商（PSP）、支付网关、支付编排平台、支付处理商或相关支付技术公司的经验，积累深厚的企业支付领域专业知识。 深入理解支付生态系统，包括全球范围内的 PSP、网关、收单机构、处理商、卡组织、支付通道、嵌入式支付、数字钱包和替代支付方式。 具备为高交易量 B2C / B2SMB 企业客户设计和讨论复杂支付架构的经验。 了解支付优化策略，包括智能路由、授权优化、令牌化、支付恢复和支付韧性。 熟悉 REST API、webhooks 和现代集成模式。 出色的演示、沟通和面向客户的咨询能力。 能够将复杂技术概念转化为面向高管受众的清晰业务价值。 优先资格 具备支持跨多个行业的全球企业客户的经验。 了解订阅业务模式和经常性计费。 具备将支付与计费、ERP、CRM 或商务平台集成的经验。 熟悉 PCI DSS、PSD2/SCA 和全球支付法规。 具备使用 SaaS 平台和基于云的企业应用的经验。 关于团队 您将在塑造企业如何实现支付基础设施现代化方面发挥关键作用，同时与行业领先

⚑ 岗位信息收录自公开招聘页（Himalayas），以雇主官网为准