Salesforce Experience Architect, AI and Agentforce (Solution Architect)

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Why NeuraFlash , Part of Accenture: At NeuraFlash , Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash , Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash , Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash , Part of Accenture is the place for you. As an Experience Architect, AI Agentforce , you will be responsible for driving the solution for and building Agentforce-powered experiences for users to deliver impactful business value to our clients. You'll work with our talented AI team to make significant contributions to our success and delight customers. This position is focused on experience design, solution design, architecture, and execution for GenAI technologies. You will have the opportunity to: Provide industry best practices and serve as a trusted client advisor Drive requirement gathering and serve as the Salesforce platform expert Bring an experience design-focused mindset to solutions Work with clients to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goals Leverage Salesforce technology such as Agentforce, Einstein Bots, Einstein for Service, or Service Intelligence Provide input on detailed design specifications, infrastructure, and project plans Translate business requirements into well-architected solutions Coach and mentor junior technical and functional team members Follow and understand new Salesforce product and technical capabilities Required Qualifications: 3+ years in a customer-facing technical consulting, enterprise architecture, or business process mapping role 5+ years of CRM industry experience Ability to drive requirement gathering Experience architecting and implementing Salesforce Service Cloud or Sales Cloud Experience with GenAI prompt writing Hands on experience with at least one of the following: Agentforce or other Generative AI driven platforms Einstein Service Intelligence or Next Best Action Proven ability to design and optimize business processes across disparate systems Ability to tie outcomes to business value (return on investment) through storytelling Comfortable using flow charting tools (e.g., Lucidchart) Ability to lead a cross-functional team to create rich end user experiences Willing and able learner of new technologies Preferred Skills: Experience with defining robust testing approaches for GenAI solutions What can you expect in the interview process? Recruiter screen (phone) - 30 minutes Introductory conversation to discuss the role and your experience Peer Interview (Video) - 45 minutes You’ll talk through your career goals and relevant work examples You’ll discuss challenges you have overcome and the tools you used to get there

为什么选择NeuraFlash，Accenture旗下公司：在NeuraFlash，Accenture旗下公司，我们正在通过AI的力量和Agentforce等突破性技术重新定义商业的未来。作为AI、Amazon和Salesforce创新领域值得信赖的领导者，我们打造智能解决方案——整合Salesforce Einstein、Service Cloud Voice、Amazon Connect、Agentforce等——以革新工作流程、提升客户体验并交付切实成果。从对话式AI到预测分析，我们通过前沿的定制化策略赋能组织在不断演变的数字格局中保持领先。我们为能够创造生成式AI和AI代理的未来而自豪。Salesforce已推出Agentforce，而NeuraFlash，Accenture旗下公司，被选为发布前私人测试版的唯一合作伙伴。发布后，我们获得了Salesforce Agentforce #1合作伙伴的殊荣，进一步巩固了我们作为这一变革性领域先驱的角色。加入NeuraFlash，Accenture旗下公司的旅程，帮助塑造下一波AI驱动的转型浪潮。在这里，您将与开拓性专家协作，他们热衷于突破边界并利用Agentforce等技术创造有影响力的客户成果。无论您是在开发先进的AI驱动机器人、简化业务运营，还是使用最新的生成式AI技术构建解决方案，您的工作都将在规模化层面推动创新。如果您准备好在AI领域留下自己的印记，NeuraFlash，Accenture旗下公司就是您的理想之地。作为Experience Architect，AI Agentforce，您将负责推动解决方案并为用户构建Agentforce驱动的体验，为客户交付有影响力的业务价值。您将与我们一起才华横溢的AI团队合作，为我们的成功做出重大贡献并让客户满意。该职位专注于GenAI技术的体验设计、解决方案设计、架构和执行。您将有机会：提供行业最佳实践并担任值得信赖的客户顾问推动需求收集并担任Salesforce平台专家为解决方案带来以体验设计为核心的思维方式与客户合作制定其战略和路线图，同时实现快速 wins 和长期战略目标利用Salesforce技术，如Agentforce、Einstein Bots、Einstein for Service或Service Intelligence为详细设计规格、基础设施和项目计划提供输入将业务需求转化为架构良好的解决方案指导和培养初级技术和职能团队成员跟进并理解新的Salesforce产品和技术能力任职资格：3年以上面向客户的技术咨询、企业架构或业务流程映射角色经验5年以上CRM行业经验能够推动需求收集具有架构设计和实施Salesforce Service Cloud或Sales Cloud的经验具有GenAI提示词编写经验至少具备以下一项的实操经验：Agentforce或其他生成式AI驱动平台Einstein Service Intelligence或Next Best Action proven ability to design and optimize business processes across disparate systems能够通过讲故事将成果与业务价值（投资回报率）挂钩熟练使用流程图工具（如Lucidchart）能够领导跨职能团队创建丰富的最终用户体验愿意且善于学习新技术优先技能：具有为GenAI解决方案定义稳健测试方法的经验面试流程中可以期待什么？招聘人员筛选（电话）- 30分钟介绍性对话，讨论该角色和您的经验同级面试（视频）- 45分钟您将谈论您的职业目标和相关工作案例您将讨论您克服的挑战以及用于实现目标的工具

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