Senior Informaticist Process Insights

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Become a part of our caring community The Senior Informaticist works in the Process Insights team to analyze and provide quantitative insights from our AI Process Insights tools. They may coordinate with other analytics, IT and business areas across the organization to ensure work is completed with insights from knowledge SMEs. The Senior Informaticist work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. Program Summary The Simplification Center of Excellence (CoE) is building a new enterprise capability that helps teams create simpler, more effective, and more human‑centered solutions for associates, members, patients, and providers. Joining this team means contributing directly to how the organization understands work today and builds better experiences for the future. The CoE develops shared tools, methods, and guidance that support teams from discovery through delivery—bringing together process insight, research, ideation, rapid prototyping, and impact assessment to improve both speed and quality of outcomes. By establishing these capabilities, the team enables more informed decisions, stronger solution design, and greater confidence in what gets built and delivered. Position Overview We are seeking a Senior Informaticist to serve as a data and analytics expert within our process intelligence/mining program, working alongside a Program Manager. In this role you will contribute deep analytical expertise, translating complex process and operational data into clear, actionable insights that drive decision-making, prioritization, and continuous improvement. You will leverage AI process mining tools such as Skan AI, and enterprise data sources to interpret how work is performed, identify meaningful patterns, and help define the metrics that matter most. Using tools such as Power BI and advanced visualization techniques, you will design, build, and continuously refine dashboards and infographics that make insights intuitive, compelling, and immediately usable by leaders and delivery teams. Your ability to combine quantitative analysis with strong visual storytelling will ensure data is not only accurate, but actionable. Use your skills to make an impact Key Responsibilities Define and support the data strategy for each program that is onboarding to a task mining initiative. Assess data readiness; identify source systems, event logs, and required data feeds for each program. Interpret process, operational, and engagement data generated through task mining and related data sources to support insight generation for a single operational engagement. Design, build, and maintain dashboards using Power BI , translating complex data into clear, intuitive views tailored to the needs of the pod and operational team. Work collaboratively with the Program Manager and operational partners to define, refine, and monitor key metrics and KPIs that reflect engagement goals and performance. Apply creativity and visual storytelling techniques to experiment with infographics and alternative data visualizations , making insights easier to understand and act upon. Analyze trends, patterns, and variances in data to surface opportunities, risks, and emerging signals relevant to the engagement. Iterate on dashboards and visuals based on user feedback, changing engagement needs, and evolving questions, ensuring outputs remain relevant and actionable. Clearly communicate analytical findings through concise narratives and visuals that support discussion, decision-making, and next steps within the pod. Core Skills Attributes Data Interpretation Analytical Thinking Strong ability to interpret complex process and operational data, identify patterns and trends, and translate findings into meaningful insights aligned to engagement goals. Dashboard Design Data Visualization Proven experience designing and modifying dashboards in Power BI , with an emphasis on cl

成为我们关爱社区的一员。高级信息学家在流程洞察团队工作，分析和提供来自我们AI流程洞察工具的定量洞察。他们可能与组织内其他分析、IT和业务领域协调，以确保工作完成时融入知识型SME的洞察。高级信息学家的工作任务涉及中等复杂度到复杂的问题，其中对情况或数据的分析需要对可变因素进行深入评估。项目摘要简化卓越中心（CoE）正在构建一项新的企业能力，帮助团队为员工、成员、患者和提供者创建更简单、更有效、更以人为本的解决方案。加入这个团队意味着直接为组织如何理解当今工作并为未来构建更好的体验做出贡献。CoE开发共享工具、方法和指导，支持团队从发现到交付——将流程洞察、研究、构思、快速原型设计和影响评估结合在一起，以提高成果的速度和质量。通过建立这些能力，团队能够实现更明智的决策、更强的解决方案设计，并对所构建和交付的内容更有信心。职位概述我们正在寻找一位高级信息学家，在我们的流程智能/挖掘项目中担任数据和分析专家，与项目经理并肩工作。在这一角色中，您将贡献深厚的分析专业知识，将复杂的流程和运营数据转化为清晰、可操作的洞察，推动决策、优先级排序和持续改进。您将利用AI流程挖掘工具（如Skan AI）和企业数据源来解释工作如何执行、识别有意义的模式，并帮助定义最重要的指标。使用Power BI和高级可视化技术等工具，您将设计、构建并持续优化仪表板和 infographics，使洞察直观、引人注目且可立即被领导者和交付团队使用。您将定量分析与强大的视觉叙事相结合的能力将确保数据不仅准确，而且可操作。用您的技能创造影响关键职责为每个正在接入任务挖掘计划的程序定义并支持数据策略。评估数据准备情况；识别每个程序的源系统、事件日志和所需的数据馈送。解释通过任务挖掘及相关数据源生成的流程、运营和参与数据，以支持单一运营 engagement 的洞察生成。使用Power BI设计、构建和维护仪表板，将复杂数据转化为清晰、直观的视图， tailored 以满足 pod 和运营团队的需求。与项目经理和运营合作伙伴协作，定义、优化和监控反映 engagement 目标和绩效的关键指标和KPI。运用创造力和视觉叙事技术，尝试 infographics 和替代数据可视化，使洞察更易于理解和采取行动。分析数据中的趋势、模式和差异，以发现与 engagement 相关的机会、风险和新兴信号。根据用户反馈、变化的 engagement 需求和不断演变的问题，迭代仪表板和视觉效果，确保输出保持相关性和可操作性。通过简洁的叙述和视觉效果清晰传达分析发现，支持 pod 内的讨论、决策和后续步骤。核心技能属性数据解读分析思维强大的能力来解释复杂的流程和运营数据，识别模式和趋势，并将发现转化为与 engagement 目标一致的有意义的洞察。仪表板设计数据可视化 proven 经验在Power BI中设计和修改仪表板，强调 cl

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