Senior Event Operations Manager

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An Amazing Career Opportunity for a Senior Event Operations Manager! This position will work remote in the US. Preference is to work in the East Coast Time Zone. Who are we? Forge, the new corporate brand uniting Emerald and Questex LLC, debuted as a leading global B2B events and media company serving customers through live events, digital media, data and year-round communities. Please take a look at the Forge website to learn about this new venture: www.forgelive.com. At Questex , you can make an impact by helping suppliers and buyers connect more efficiently and effectively. Questex is a leading global events, media, and business information company, yet we are still a place where your voice is heard, and your ideas are appreciated. So, you can make an immediate difference in our success while advancing your career. Questex drives business forward through a rich engagement platform centered on leading events and surrounded by data insights and digital communities. Check us out here: Event Operations Manager (Remote) - Questex Questex , which has recently changed to Forge, is seeking an experienced and detail-oriented Senior Operations Manager (Ops Lead) to oversee the operational logistics, vendor relationships, and execution of high-impact events ranging from 500 to 5,000 attendees, with budgets up to $2M. In this role, you will serve as the operational backbone for our team, ensuring seamless execution across venue logistics, show management, health and safety, sustainability, and financial tracking. You will partner closely with internal teams, show management, and external vendors to bring complex activations and evening events to life while leveraging tools like Cvent and Smartsheet to streamline project management and housing logistics. As our Event Operations Manager you’ll support Questex ’s success by: Key Responsibilities: Event Oversight Communication: Act as the operational hub by communicating critical deadlines, tracking workflow changes, and relaying show team needs across departments. Maintain comprehensive work order schedules and timelines using Smartsheet for real-time cross-functional tracking. Venue General Service Contractor (GSC/GES) Liaison: Serve as the primary point of contact for venue operations and decorators. Manage all utility and facility orders, including electric, internet, plumbing, rigging, and overall decorator services. Vendor Management Fulfillment: Oversee non-sponsored fulfillment for activations, Show Management areas, and evening events in close coordination with the Sponsor Fulfillment Manager. Manage third-party vendors including floral, transportation, décor, and security. Safety, Security, Sustainability: Develop and implement comprehensive Health Safety plans, robust Security plans, and drive sustainability initiatives including tracking and reporting. Food Beverage Management: Finalize F B orders and conduct meticulous Banquet Event Order (BEO) reviews. Housing Administrative Operations: Manage hotel housing blocks efficiently (utilizing Cvent for registration and housing management where applicable) and oversee invoice processing and operations budget management. Signage Management: Oversee the end-to-end production, placement, and management of event signage. Qualifications Requirements: Experience: Proven track record (typically 5+ years) managing complex, large-scale live events ranging from 500 to 5,000 participants. Software Proficiency: Demonstrated hands-on experience using Cvent (for registration, housing, and attendee management) and Smartsheet (for robust project management, operational tracking, and timeline coordination). Budget Management: Demonstrated experience successfully managing and reconciling operational budgets of up to $2M. Logistical Expertise: Deep familiarity with venue utility ordering, general service contractors (such as GES), rigging, internet/telecom, and health safety regulations. Financial Administrative Acumen: Strong experience with invoice

这是一个绝佳的职业机会，诚聘高级活动运营经理！该职位将在美国远程工作。优先考虑东海岸时区。我们是谁？Forge，这一全新的企业品牌联合了Emerald和Questex LLC，首次亮相即成为领先的全球B2B活动和媒体公司，通过现场活动、数字媒体、数据和全年社区为客户提供服务。请访问Forge网站了解这一新事业：www.forgelive.com。在Questex，您可以通过帮助供应商和买家更高效、更有效地建立联系来发挥影响力。Questex是一家领先的全球活动、媒体和商业信息公司，但我们仍然是一个您的声音被倾听、您的想法被欣赏的地方。因此，您可以在推动职业发展的同时，立即为我们的成功做出贡献。Questex通过一个丰富的互动平台推动业务向前发展，该平台以领先活动为核心，并辅以数据洞察和数字社区。请在此查看我们：活动运营经理（远程）- Questex。Questex（最近已更名为Forge）正在寻找一位经验丰富且注重细节的高级运营经理（Ops Lead），负责监督运营物流、供应商关系以及500至5，000名参会者、预算高达200万美元的高影响力活动的执行。在该职位中，您将作为我们团队的运营支柱，确保场地物流、展会管理、健康与安全、可持续发展以及财务跟踪等方面的无缝执行。您将与内部团队、展会管理团队和外部供应商密切合作，将复杂的激活活动和晚间活动变为现实，同时利用Cvent和Smartsheet等工具来简化项目管理和住宿物流。作为我们的活动运营经理，您将通过以下方式支持Questex的成功：主要职责：活动监督沟通：作为运营枢纽，传达关键截止日期，跟踪工作流程变化，并在各部门之间传递展会团队需求。使用Smartsheet维护全面的工作订单计划和时间表，以实现实时跨职能跟踪。场地总服务承包商（GSC/GES）联络：作为场地运营和装饰商的主要联系人。管理所有公用设施和设施订单，包括电力、互联网、管道、吊装以及整体装饰服务。供应商管理履约：与赞助商履约经理密切协调，监督激活活动、展会管理区域和晚间活动的非赞助履约。管理第三方供应商，包括花卉、交通、装饰和安全。安全、安保、可持续发展：制定并实施全面的健康安全计划、稳健的安保计划，并推动可持续发展举措，包括跟踪和报告。餐饮管理：最终确定餐饮订单，并进行细致的宴会活动订单（BEO）审核。住宿行政运营：高效管理酒店住宿区块（在适用情况下利用Cvent进行注册和住宿管理），并监督发票处理和运营预算管理。标识管理：监督活动标识的端到端制作、放置和管理。资格要求：经验：拥有管理500至5，000名参与者的大型复杂现场活动的可靠业绩记录（通常5年以上）。软件熟练度：具有使用Cvent（用于注册、住宿和参会者管理）和Smartsheet（用于强大的项目管理、运营跟踪和时间表协调）的实操经验。预算管理：具有成功管理和核对高达200万美元运营预算的经验。物流专业知识：深入了解场地公用设施订购、总服务承包商（如GES）、吊装、互联网/电信以及健康安全法规。财务行政能力：在发票方面具有丰富经验

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