Telesales Executive

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Category: Restaurant/Food Services Location: Lagos Yaba Nigeria Foodhub by Livio is seeking a customer-focused and detail-oriented Order Fulfillment/Customer Service Representative to handle customer interactions, process orders, and ensure timely delivery. The ideal candidate thrives in a fast-paced environment, has excellent communication skills, and is passionate about delivering a seamless customer experience. Job Title: Telesales Executive Level: Junior - Mid Level Purpose Statement We are seeking dynamic and motivated Telesales Executives to join our team. As a Telesales Executive, your purpose is to drive sales and revenue by proactively reaching out to potential customers via telephone. You will play a vital role in promoting our products or services, understanding customer needs, and effectively communicating the benefits of our offerings. Join us in connecting with customers and driving business growth through persuasive and engaging telesales techniques. Responsibilities: Conduct outbound calls to prospective customers to sell our investment products and other services. Meet and exceed sales targets for the investment product, contributing significantly to the growth of the organization’s investment portfolio. Customer acquisition and relationship management. Engage with customers to understand their needs and requirements. Effectively communicate the features and benefits of our products or services to potential customers. Answer customer questions and address any concerns they may have. Maintain accurate records of all interactions with customers in the CRM system. Follow up with customers to close sales and ensure customer satisfaction. Collaborate with the sales team to identify opportunities for cross-selling or upselling. Stay updated on product knowledge, pricing, and promotional offers. Provide feedback to management on customer trends, preferences, and competitor activities. Continuously enhance your product knowledge and stay updated on industry trends to address customer inquiries effectively and objections. Provide feedback to the marketing and product teams on customer preferences, market demands, and competitor activities. Requirements Proven experience as a Telesales Executive or similar sales role, preferably in the financial services industry Strong track record of meeting or exceeding sales targets and driving revenue growth. Excellent communication and interpersonal skills with the ability to build rapport with clients. Highly persuasive and skilled in objection handling and closing techniques. Results-oriented mindset with a competitive spirit and a drive to succeed. Strong negotiation and influencing skills. Ability to work in a fast-paced and dynamic environment. Proficient in using CRM software and other sales tools. Strong analytical and problem-solving skills. High level of integrity and professionalism. Benefits Competitive salary package with performance-based incentives. Professional development opportunities. A collaborative and inclusive work culture that fosters growth and innovation. Opportunity to work with cutting-edge products and technologies. Supportive and approachable management team dedicated to your success. Details Originally posted on Himalayas

类别：餐厅/食品服务 地点：尼日利亚拉各斯雅巴 Foodhub by Livio正在寻找一位以客户为中心、注重细节的订单履行/客户服务代表，负责处理客户互动、处理订单并确保及时交付。理想的候选人能够在快节奏的环境中茁壮成长，具备出色的沟通能力，并热衷于提供无缝的客户体验。 职位名称：电话销售主管 级别：初级-中级 目的声明 我们正在寻找充满活力和积极进取的电话销售主管加入我们的团队。作为电话销售主管，你的目的是通过电话主动联系潜在客户来推动销售和收入。你将在推广我们的产品或服务、了解客户需求以及有效传达我们产品优势方面发挥重要作用。加入我们，通过有说服力和吸引力的电话销售技巧与客户建立联系并推动业务增长。 职责： 对潜在客户进行外呼电话，销售我们的投资产品和其他服务。 达成并超越投资产品的销售目标，为组织投资组合的增长做出重大贡献。 客户获取和关系管理。 与客户互动以了解他们的需求和要求。 有效地向潜在客户传达我们产品或服务的功能和优势。 回答客户问题并解决他们可能有的任何疑虑。 在CRM系统中维护与客户所有互动的准确记录。 跟进客户以完成销售并确保客户满意度。 与销售团队合作，识别交叉销售或追加销售的机会。 随时了解产品知识、定价和促销优惠。 向管理层提供关于客户趋势、偏好和竞争对手活动的反馈。 不断增强你的产品知识并随时了解行业趋势，以有效应对客户咨询和异议。 向营销和产品团队提供关于客户偏好、市场需求和竞争对手活动的反馈。 要求 proven experience as a Telesales Executive or similar sales role，最好在金融服务行业 在达成或超越销售目标和推动收入增长方面有良好的业绩记录。 出色的沟通和人际交往能力，能够与客户建立融洽关系。 极具说服力，擅长处理异议和成交技巧。 结果导向的思维方式，具有竞争精神和成功动力。 强大的谈判和影响能力。 能够在快节奏和动态的环境中工作。 熟练使用CRM软件和其他销售工具。 强大的分析和解决问题的能力。 高度的诚信和专业精神。 福利 具有竞争力的薪资待遇和基于绩效的激励。 专业发展机会。 协作和包容的工作文化，促进成长和创新。 有机会接触前沿产品和技术。 支持性和平易近人的管理团队，致力于你的成功。 详情 最初发布于Himalayas

⚑ 岗位信息收录自公开招聘页（Himalayas），以雇主官网为准