Senior Account Executive - Enterprise (Outside Sale)

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Senior Account Executive Remote, North America About the Role Loop1 is hiring a Senior Account Executive to drive enterprise revenue growth across observability, IT operations, Agentic AIOps, professional services, and managed services. This is a remote role across North America. You will manage the full enterprise sales cycle, build executive-level relationships, uncover business and technical challenges, and guide clients through the evaluation and purchasing process.You will work closely with technical sales, consulting, and delivery teams to develop solution strategies that create measurable client outcomes and expand Loop1 ’s market presence. About Loop1 At Loop1 , we help organizations turn IT complexity into clarity. We partner with clients to improve observability, strengthen IT operations, and create measurable business value through consulting, professional services, AIOps, data fusion, and the Loop1 Monitoring Maturity Model (L1M3).Our teams are purposeful, collaborative, and focused on doing the right thing for our clients, our employees, and the business. What You’ll Own Own a book of business and carry a high-value enterprise quota. Manage the full sales cycle, from prospecting and qualification through proposal development, negotiation, and close. Build trusted relationships with executive stakeholders, line-of-business leaders, and technical decision-makers. Conduct consultative discovery to understand operational challenges, observability maturity, IT objectives, and desired business outcomes. Position Loop1 ’s observability, Agentic AIOps, professional services, and managed services solutions in response to client needs. Partner with technical sales, consulting, and delivery teams to develop tailored solution strategies and proposals. Identify expansion opportunities within existing accounts through cross-sell and upsell strategies. Maintain accurate opportunity, pipeline, forecast, and activity data in HubSpot CRM. What Success Looks Like During your first 6 to 12 months, success will mean: Establishing credibility in the observability and IT operations market and generating opportunities through your experience, professional network, and territory-development efforts. Building a healthy and predictable enterprise pipeline that supports long-term growth goals. Developing trusted relationships with executive and technical stakeholders across strategic accounts. Successfully introducing Loop1 ’s observability and Agentic AIOps offerings into target accounts. Delivering accurate forecasts and maintaining strong CRM discipline. What You’ll Bring Must-Have At least two years of B2B technology sales experience in observability, IT operations, enterprise software, IT services, or a related market. Demonstrated expertise selling SolarWinds or ManageEngine monitoring solutions, including an understanding of the associated buying processes, stakeholder landscapes, and sales cycles. Proven ability to learn new technologies quickly and position them competently in customer discovery conversations. A history of exceeding quota and earning top-performer recognition, such as President’s Club, annual sales awards, or an equivalent achievement. Ability to work cross-functionally with technical sales, consulting, and delivery teams. Nice-to-Have Experience with BigPanda or similar market-leading AIOps solutions. Familiarity with other market-leading IT monitoring and observability platforms. Experience selling managed services, professional services, or recurring services engagements. Familiarity with consultative professional services organizations and services-led technology sales environments. Tools, Technologies, and Platforms You may work with: HubSpot CRM SolarWinds BigPanda IT observability platforms IT Operations Management (ITOM) solutions Microsoft 365 and collaboration tools How We Work At Loop1 , we value practical expertise, clear communication, and strong follow-through. We work across regions and time zones, ma

高级客户经理 远程，北美 关于该职位 Loop1正在招聘一名高级客户经理，以推动可观测性、IT运营、Agentic AIOps、专业服务和托管服务领域的企业收入增长。这是一个覆盖北美的远程职位。你将管理完整的企业销售周期，建立高管层关系，发掘业务和技术挑战，并引导客户完成评估和采购流程。你将与技术销售、咨询和交付团队紧密合作，制定能够为客户创造可衡量成果并扩大Loop1市场影响力的解决方案策略。 关于Loop1 在Loop1，我们帮助组织将IT复杂性转化为清晰度。我们与客户合作，提升可观测性、强化IT运营，并通过咨询、专业服务、AIOps、数据融合以及Loop1 Monitoring Maturity Model（L1M3）创造可衡量的业务价值。我们的团队目标明确、协作紧密，并专注于为客户、员工和业务做正确的事。 你将负责 拥有自己的业务组合，并承担高价值企业配额。 管理完整销售周期，从 prospecting 和资格认定到方案制定、谈判和成交。 与高管利益相关者、业务线负责人和技术决策者建立可信赖的关系。 开展顾问式需求挖掘，以了解运营挑战、可观测性成熟度、IT目标和期望的业务成果。 根据客户需求定位Loop1的可观测性、Agentic AIOps、专业服务和托管服务解决方案。 与技术销售、咨询和交付团队合作，制定量身定制的解决方案策略和提案。 通过交叉销售和追加销售策略，识别现有账户中的扩展机会。 在HubSpot CRM中维护准确的机会、管道、预测和活动数据。 成功的样子 在最初的6到12个月内，成功意味着： 在可观测性和IT运营市场建立可信度，并通过你的经验、专业网络和区域拓展工作创造机会。 建立健康且可预测的企业管道，以支持长期增长目标。 在战略客户中与高管和技术利益相关者建立可信赖的关系。 成功将Loop1的可观测性和Agentic AIOps产品引入目标客户。 提供准确的预测并保持严格的CRM纪律。 你将带来 必备条件 至少两年在可观测性、IT运营、企业软件、IT服务或相关市场的B2B技术销售经验。 已证明在销售SolarWinds或ManageEngine监控解决方案方面的专业能力，包括对相关采购流程、利益相关者格局和销售周期的理解。 具备快速学习新技术并在客户需求挖掘对话中胜任定位的 proven 能力。 有超额完成配额并获得顶尖表现者认可的历史，例如President’s Club、年度销售奖项或同等成就。 能够与技术销售、咨询和交付团队跨职能合作。 加分项 具有BigPanda或类似市场领先AIOps解决方案的经验。 熟悉其他市场领先的IT监控和可观测性平台。 具有销售托管服务、专业服务或经常性服务合作的经验。 熟悉顾问式专业服务组织和以服务为主导的技术销售环境。 工具、技术和平台 你可能会使用： HubSpot CRM SolarWinds BigPanda IT可观测性平台 IT运营管理（ITOM）解决方案 Microsoft 365和协作工具 我们的工作方式 在Loop1，我们重视实践专长、清晰沟通和强有力的执行跟进。我们跨地区和时区工作，ma

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