Remote Bilingual Collections Specialist (MEX & COL)
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描述 我们正在积极招聘位于墨西哥和哥伦比亚的经验丰富的催收专员，加入我们不断壮大的远程团队。该职位非常适合拥有丰富第三方催收经验、能够自信处理困难对话、协商还款安排，并在快节奏、目标驱动环境中工作的专业人士。我们正在寻找具备出色英语沟通能力、较强异议处理能力，并且对催收合规和FDCPA法规有扎实理解的候选人。如果你受绩效驱动，乐于以专业方……
职位描述 · 原文
Description We are actively hiring experienced Collections Specialists located in Mexico and Colombia to join our growing remote team. This role is ideal for professionals with strong third-party collections experience who are confident handling difficult conversations, negotiating payment arrangements, and working in a fast-paced, target-driven environment. We are looking for candidates with excellent English communication skills, strong objection-handling abilities, and a solid understanding of collections compliance and FDCPA regulations. If you are motivated by performance, enjoy helping resolve accounts professionally, and are looking for a long-term remote opportunity with growth potential, we would love to hear from you. Compensation Contract Structure Independent Contractor $260–$270 USD paid weekly Plus performance-based commission opportunities Key Responsibilities Handle inbound and outbound collections calls professionally and efficiently Negotiate payment arrangements and resolve delinquent accounts Maintain consistent follow-up communication with customers Accurately document all account interactions and updates Ensure full compliance with FDCPA and collections regulations Meet and exceed individual and team performance goals Maintain professionalism and composure during challenging conversations What We Offer Remote work opportunity within Mexico and Colombia Competitive weekly compensation in USD Uncapped commission structure Growth and advancement opportunities Supportive, performance-driven team culture Ongoing training and coaching Technical Requirements (Essential) To be considered, candidates must meet all technical requirements below: Windows 11 PC (Mac not supported) 16 GB RAM i5 processor and up Dual monitors Webcam Headset with mic Fibre internet with a wired connection Backup power solution Microsoft Teams / Office 365 Applications that do not meet the minimum technical requirements may not move forward in the process. Hiring Process To ensure fairness and consistency, all applicants must complete every stage of the hiring process. Our process includes: Resume and Prescreen Questionnaire Review One-Way Video Interview Live Interview Final Interview Please note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes must be submitted in English to be considered. Applicants must be physically located in Mexico or Colombia Requirements Requirements Previous BPO collections experience is required Third-party collections experience is strongly preferred Strong understanding of FDCPA and collections compliance regulations Excellent English communication skills, both spoken and written Fluent Spanish communication skills Strong negotiation and objection-handling abilities Goal-oriented mindset with the ability to meet performance targets Previous remote/work-from-home experience preferred Must be permanently based in Mexico or Colombia Must meet all technical requirements listed above Originally posted on Himalayas
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