Sales Engineer - Singapore

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All roles at JumpCloud ® are Remote unless otherwise specified in the Job Description. About JumpCloud ® JumpCloud ® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. About the Team: The Sales Engineering team is rapidly expanding to support our sales functions and equip our salespeople with the technical resources they need to help drive revenue growth. The Pre-Sales Engineering team is responsible for providing technical expertise and consulting to organizations during their evaluation and to help show the value of JumpCloud solutions. What you’ll be doing: Acting as the technical trusted advisor to provide consultative support for organizations across the South East Asia region (SEA) evaluating the JumpCloud platform Providing tailored product demonstrations Uncovering customer pain points and challenges and aligning JumpCloud solutions to those challenges Support direct and partner sales teams with product related questions and skill development Building relationships with partners through technical enablement and co-selling Assist prospects with setup and configuration of free trials Provide technical Q A to prospects as they progress through trial Assess prospect readiness to enter a formal sales cycle Understand implementation best practices to advise on the quickest customer time to value Identify common technical issues and themes that could be addressed through product development, automation and/or self-serve Provide evaluation framework for prospects to follow in their POC We’re looking for : Excellent written and verbal communications skills with the ability to communicate in local languages such as Mandarin, Cantonese and English Skilled at breaking down complex tasks into simple actionable steps for customers Comfortable speaking with technical evaluators and IT leaders, and adjusting talk-track to match the audience Desire and ability to learn new complex concepts Preferred Qualifications : 3-5+ experience in a technical Sales Engineering or similar role Strong knowledge of Cloud/SaaS technologies Strong understanding of Active Directory environments Understanding of networking Fundamentals Knowledgeable in industry standard authentication and authorization protocols e.g. SAML, OIDC/OAuth, LDAP, RADIUS, SCIM and JIT Familiarity with MDM, RMM, or similar endpoint solutions Familiarity with MFA technologies such as TOTP, WebAuthn Experience configuring and deploying identity and/or directory solutions Experience with both direct and channel/partner sales cycles Where you’ll be working/Location: JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. This role is remote in the country of Singapore. You must be located in and authorized to work in Singapore to be considered for this role. Language: JumpCloud ® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud ®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description. Why JumpCloud ®? If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud ® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our missio

JumpCloud ® 的所有职位均为远程职位，除非职位描述中另有说明。关于 JumpCloud ® JumpCloud ® 是 AI 驱动的统一 IT 管理平台，旨在保护现代劳动力。通过整合身份、设备和访问管理，JumpCloud 提供智能、安全的 IT，可从小型用户扩展到自主 AI 代理。我们帮助全球组织消除复杂性，将 AI 风险转化为优化优势，确保合适的人员和代理始终安全访问正确的资源。JumpCloud 是智能、安全的 IT。关于团队：销售工程团队正在快速扩张，以支持我们的销售职能，并为销售人员提供推动收入增长所需的技术资源。售前工程团队负责在组织评估期间提供技术专业知识和咨询，并帮助展示 JumpCloud 解决方案的价值。您将做什么：作为技术可信顾问，为东南亚地区（SEA）评估 JumpCloud 平台的组织提供咨询支持提供量身定制的产品演示发现客户的痛点和挑战，并将 JumpCloud 解决方案与这些挑战对齐支持直销和合作伙伴销售团队解决产品相关问题并提升技能发展通过技术赋能和联合销售与合作伙伴建立关系协助潜在客户设置和配置免费试用在潜在客户进行试用时提供技术问答评估潜在客户进入正式销售周期的准备情况了解实施最佳实践，以建议最快的客户价值实现时间识别可通过产品开发、自动化和/或自助服务解决的常见技术问题和主题为潜在客户在 POC 中遵循提供评估框架我们正在寻找：优秀的书面和口头沟通能力，能够使用普通话、粤语和英语等当地语言进行沟通擅长将复杂任务分解为客户可操作的简单步骤能够与技术评估人员和 IT 领导者交谈，并根据受众调整谈话内容渴望并能够学习新的复杂概念优先资格：3-5 年以上技术销售工程或类似职位经验深入了解云/SaaS 技术深入了解 Active Directory 环境了解网络基础知识熟悉行业标准身份验证和授权协议，例如 SAML、OIDC/OAuth、LDAP、RADIUS、SCIM 和 JIT熟悉 MDM、RMM 或类似端点解决方案熟悉 MFA 技术，例如 TOTP、WebAuthn具有配置和部署身份和/或目录解决方案的经验具有直销和渠道/合作伙伴销售周期的经验您将在哪里工作/地点：JumpCloud 致力于成为远程优先，这意味着您可以在职位描述中注明的国家/地区内远程工作。此职位在新加坡远程。您必须位于新加坡并获准在新加坡工作才能被考虑此职位。语言：JumpCloud ® 在全球 15 个以上国家/地区设有团队，并以英语开展内部业务。面试和任何额外筛选流程将主要以英语进行。要被考虑加入 JumpCloud ® 的职位，您需要流利地使用英语进行口语和书面交流。任何额外的语言要求将包含在职位描述的详细信息中。为什么选择 JumpCloud ®？如果您喜欢在快速发展的 SaaS 环境中工作，并且热衷于解决具有挑战性的技术问题，我们期待您的来信！JumpCloud ® 是分享和增长专业知识的绝佳场所！您将与各个部门热衷于我们使命的优秀人才合作

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